In this policy, the terms “we,” “us,” and “our” refer to CONEXIS and “you” refers to the individual using the Site.
CONEXIS will receive and store personally identifiable information about you whenever you provide this information to us through this Site. We may also obtain personally identifiable information about you from third parties. This can happen in several ways. We may obtain information about employers and their employees through a participating insurance broker. This can occur when the employer requests a quote for COBRA administration services. In order to obtain a quote from CONEXIS, the broker will obtain information regarding the employer’s business and employees and provide this information to us. We may also receive information regarding employers and employees when a broker manages his/her account, among other things. We may also receive information from carriers and third party administrators when they submit information to CONEXIS.
The information we receive may vary by product; therefore, the examples that follow may not apply to all customers but are designed to show the general categories of information that may be received and maintained by CONEXIS:
• Information provided by you on applications, forms, surveys and our Websites, such as:
• Information provided by your employer;
• Information about your transactions and experiences with CONEXIS such as:
This Site uses a standard technology called ‘cookies’, which collects information about a user’s session. . A cookie is a small file created by an Internet site to store information on your computer. Cookies do not allow websites to gain access to other information on your computer. Once a cookie is saved on your computer, only the website that created the cookie can read it. We also record the IP or Internet Protocol address of users who log on to our Site for additional security tracking purposes.
We may disclose the personal information (not your personal health information) we receive, as described above, to the following types of third parties:
• Other third parties as permitted or required by law, such as:
• Financial service companies with whom we have agreements, such as:
We maintain written contracts with third parties to help ensure that the personal information collected and/or stored about our customers is used for identified and specified purposes relating directly to legitimate business purposes.
Also, in the event that CONEXIS or substantially all of its assets are acquired, customer information may be one of the transferred assets. We may also release personally identifiable information when we believe that the release of such information is required by law or is necessary to protect the rights, property, or safety of CONEXIS or others.
You have the right to access and amend your records. You may exercise this right by sending to us a written request to access and/or amend your records.
CONEXIS adheres to the generally accepted standards of security for the purpose of protecting information provided by visitors to this website. We use Secure Socket Layer (“SSL”) encryption to protect sensitive information online. The servers that store personally identifiable information are kept in a secure environment in a locked room. Only employees who need the information to perform a specific job are granted access to this information. Employees are trained and certified annually on security and privacy practices.
This website is not designed for or intentionally targeted at children 13 years of age or younger. CONEXIS collects information regarding children 13 years of age or younger only when that information is provided by, or with the consent of, their parents or guardians.
We may provide email links on our Site to further facilitate communication between CONEXIS and you. Information collected through electronic mail may be shared with our customer service department, employees, or other third parties that perform services on our behalf. Unless otherwise noted, electronic mail on our Site is not a completely secure and confidential means of communication. Non-encrypted electronic communications may be accessed and viewed by other Internet users without your knowledge and permission while in transit to us.
We believe the information provided on this Site is accurate and we make every effort to minimize errors. However, we cannot absolutely guarantee the accuracy of the information provided. If you find an error, or any inaccuracy, please inform us as soon as possible.
1100 Park Place - 4th Floor
San Mateo, CA 94403